Documentation / FAQ

Here you can find information about the individual categories, furthermore the search can be used to quickly answer specific questions.

Categories

On the Dashboard you will find all apps which you have either created or in which you participate.
Through the (+ CheckR App)-button you can also create new apps. The filter function can be used to quickly find an app. The dashboard is shown directly after login or can be accessed by clicking on Apps in the header from any other CheckR page.

Answer

KnowledgeAdministration: Here you can find all the apps you have created yourself.

KnowledgeAppS: Here you can find apps you participate in or are a Co-Creator.

KnowledgeArchiv: Here you can find all archived apps.

On the dashboard, all the apps you have access to are displayed as tiles.
These tiles give a brief overview of the app:

  • Top left corner: The number of visits , the number of participants , and the key for app access for participants.
  • Top right corner: Your own Knowledge Level as well as the Community Knowledge Level (provided it has been approved by the admin).
  • On the bottom: Star-icon to mark favorites, Name of the app and the sum of the number of questions + contents. Furthermore, you can click on the three dots to open the administration menu. In this you can copy/share the app key, copy the whole app or delete/archive it. Non-admins clicking on this, will find the option to leave the app in this menu.

On the dashboard, you can create a new app by clicking on the (+ CheckR App)-button.

As a first step, provide general information (name, description, image) of the CheckR app. It is recommended to create the app initially after entering the first key-data by clicking on the Create-CheckR-App button. The app is now stored in the system and can be already used if required. After the creation you will be redirected to the admin area of the KnowledgeCheckR app. Changes and additions to the app can be made at any time.

CheckR-Apps that you use frequently can be marked as favorites. This marking affects the sorting of the CheckR-Apps on the dashboard. Apps that have been marked as favorites are displayed first in the sections.

To mark an app as a favorite, hover the mouse over the tile of the desired app and then click on the star that appears. After clicking on the star it changes to , to show you which apps have already been marked as favorite.This marking can be removed by clicking on a star again. You can also mark/remove the app as a favorite in the administration menu .

With the Knowledge-check mode you can test or expand your knowledge by answering questions.

For each category displayed, you can see the number of questions it contains. If the category is highlighted in bold, it means that there are still unanswered questions. To the right of each category you can also see your own knowledge level for this category as well as the community knowledge level (provided it has been approved by the admin).

Answer

The knowledge decay represents the curve of forgetting - the longer a participant doesn't engage with the topics of the questions, the lower the knowledge level becomes. After 4 weeks, the knowledge level starts to decrease continuously. This also affects the color marking and ranking of a question.

With the Training mode you can improve your knowledge by viewing contents as well as answering questions.

For each category displayed, you can see the sum of questions + contents contained in it. If the category is highlighted in bold, it means that there are still unanswered questions or not viewed contents in it.To the right of each category you can also see your own knowledge level for this category as well as the community knowledge level (provided it has been approved by the admin).

Answer

The difference between the two is that the training mode can also include contents. A content is an extended form of conveying knowledge and can have different formats (texts, images, external documents, videos, ...).

Competitions can be used for exam preparation or just for practice. There are 3 different game modes. The best three users of a competition will be shown to all participants. The ranking is composed of the total score and the time it took to complete the Competition.

As an admin you can create a new Competitions or manage already created Competitions in the admin area under the "Competitions" tab. The first thing to do with any competition is to provide general information such as name of the competition, start and end date as well as duration of the competition. After that, you define a question pool or sections which should appear in the competition. Furthermore, there are advanced settings you can choose from.

Simple Game: Simplest game mode. Questions released for the competition are asked to the participants.

Time Rush: Participants answer questions while a timer is running. There are 3 levels of difficulty to choose from (beginner, advanced and expert). These difficulty levels affect the time participants have to answer all questions.

Sudden Death: The participants answer as many questions as possible. At the first wrong answer the competition is over for the participant.

  • Limit the number of competition tries per participant:
    Limitation of the maximum number of attempts per participant (otherwise unlimited tries within the duration of the competition)
  • Competition can only be started with a key:
    Competition can be found and started by participants ONLY by means of key or complete link. The Competition is not visible to participants on the Competition page of the CheckR app.
  • Only selected participants can participate in the Competition:
    The desired participants can be specified here. Attention: if active, only the listed participants can take part in the Competition.
  • Send reminder email to participants:
    Here the participants can be reminded of the Competition

The question types of a competition are automatically evaluated. Participants get the result directly after the competition. The best three participants of a competition will be shown to all participants. Admins can also view the results of all participants in the list of participants of the competition in the admin area.

Checks are exams. There, participants can answer a certain number of questions from a defined question set (from the app) randomly or in a specific order.

As an admin you can create a new Check or manage already created Checks in the admin area under the Checks tab. The first thing to do with any exam is to provide general information such as name of the exam, start and end date as well as duration of the exam. After that, you define a question pool or exam sections which should appear in the exam. Furthermore, there are advanced settings that can be defined.

Answer

Sections allow you to divide an exam into smaller parts and assign questions to those parts. Sections are displayed in sequence. For each section, an individual section duration can be set in which a participant can answer questions of the section. If a section is ended prematurely, the remaining time of the section is forfeited. Once a section is completed, no more changes can be made and participants are directed to the next section.

Creation of sections: In the first step, select the categories from which questions will be asked in this section. If there is a check mark in front of the category name, all questions of this category will be given to the question pool of the section. If required, individual questions of a category can also be included or excluded.

If this setting is deactivated, the questions are asked to the participants in the order selected before. With the activation of this setting there are two possibilities:

  • Random order of _ questions:
    _ random questions from the selected question pool are asked to a participant
  • Fixed order of questions/contents:
    Set an order of the questions yourself

  • Disable questions of this check during exercise:
    Questions that appear in this Check are no longer displayed in Knowledge-Check mode and Training mode.
  • Check start with key only:
    Exam can be found and started by participants ONLY by means of key or complete link. The Check is not visible to participants on the Check page of the CheckR app.
  • Only selected participants can participate in the Check:
    The desired participants can be specified here. Attention: if active, only the listed participants can take part in the exam.
  • Additional input fields for identification of participants:
    Here you can define further fields, which must be filled out before the participant can start the exam.
  • Send reminder email to participants:
    Here the participants can be reminded of the exam (if the group of participants is already known before the exam).
  • Show check result immediately after submission:
    Participants see the achieved score immediately after the submission of the check, if enabled. In case the check includes free-text questions, the score does not include any points for those questions since those questions have to be manually evaluated by the admins
  • Enable chat function:
    If enabled, all participants can send messages to the admins. During the exam time all messages are visible for all participants. After the exam deadline the messages are visible to the admins only.

  • Request taking pictures:
    1. At start: webcam image is requested to start the exam.
    2. At start and random during the check: Random pictures are taken during the check and automatically checked for abnormalities (the user does not know when pictures will be taken during the check).
    3. At start and in in case of abnormalities during the check: A picture is taken as soon as the user shows suspicious behavior.
  • Advanced cheat prevention:
    1. Manipulation detection: Monitoring, if the user opens other windows or switches the browser during the check - there is a clear indication in positive cases (cheat detection).
    2. Record individual behavior: Time spent per question as well as records of mouse activity.

To use your smartphone as a webcam, you need an app on both the smartphone and the PC. Both must be connected to the same Wi-Fi.

Our app suggestions:

Setup-Stepps:
1. Download the webcam app from the Play- or App-Store onto your smartphone. Download and install the corresponding program on your computer.
2. Connect the smartphone to the computer via Wi-Fi or USB.
3. Launch the app on your phone and the program on your computer.
4. Now select your webcam app in the browser (e.g.: Firefox) as the source for the video signal.
For further information or assistance, please refer to the documentation of the respective app manufacturer.

Answer

Exam Chat is a chat function that is available during an exam as a direct communication medium between the participants and the admins. This means that the entire exam process can take place within KnowledgeCheckR and the use of additional software such as WebEx, BigBlueButton, etc. is no longer necessary.
This chat function must be explicitly activated by the admin in the settings of the Check.

The exam chat is available for all participants during the exam (if the function was enabled by the admin). After or before the exam the chat is not accessible for participants. If a participant has the exam open, they will find a chat icon in the upper right corner with which you can open the chat. All messages remain visible to all participants for the entire duration of the Check. The messages are sorted by date of creation.

Click on the chat icon in your CheckR app. Here you will now find all chats of the Checks where the chat function has been activated. If you click on a chat, you will find all messages which are/were sent during the Check. The exam chat will be available for admins regardless of the deadline of the Check. 6-12 months after the exam, the exam chat will be automatically deleted along with the exam files. Admins will be informed about this separately in advance.

Most question types are scored automatically. Participants get the result displayed directly after the Check. Only the free text answers have to be corrected manually (the grading is done directly in the settings of the exam below the list of participants). Using the slider below the answer, you can set the points the participant achieved. To save the evaluation, click on the Save-button at the bottom right and then on "Save Evaluations".

A Check report can be generated as PDF or Excel with the detailed answers of the participants. Within a Check you will find the option Export Check Data at the end of all settings. After a click on this option, a window opens where you can choose if you want to generate a PDF export or Excel export. Note that "Generate Report" actually only generates the report and it can be downloaded with the button Download Check Data to the right of Export Check Data.

Answer

In the respective Check, after the settings, you will find a list of participants who have completed the check. This list can be sorted in descending or ascending order according to the points achieved, as well as according to the most recent participation.

Click on a participant to get more detailed information about the results. Here you can find information about when the participant started and finished the exam, as well as the number of points and total duration of the exam. An individual summary of a participant for each question can be accessed by clicking on "Summary Participant". This summary can also be downloaded as an exam report. If photos were requested during the Check, you can find them by clicking on the button "Show all user pictures".

The following icons may appear when cheat prevention settings are enabled or a Check wasn't submitted:

Fraud attempt detected: Other programs or browser windows were opened during the check.

Camera could not always be accessed

Conspicuous behavior: The time needed for answering the questions or the participant's mouse activities show anomalies. Please check the summary for more information.

Suspicious Photos: At least one photo taken during the exam was marked as suspicious.

The Check hasn't been submitted: Maybe the internet connection of the participant was broken. You can allow a late submission by clicking on the button "Late Submission ...".

Answer

If the Check of a participant has not yet been submitted although the maximum exam duration has been exceeded, it is possible that an Internet failure during submission is to be blamed. Participants that have not handed in the Check are marked in the participant list with an icon.

In the detail view of the participant, an admin can now click on the button "Late Submission ..." and may have two possibilities:

1) The Check has been encrypted and saved on the participant's computer. You can now notify the participant by e-mail so that he or she can resubmit the Check via a link.

2) The last successful auto save can be used as the final submission. Attention: Any data saved on the participant's computer can then no longer be taken into account.

In the Admin area an administrator or a co-creator can:

  • Adjust information and settings of an existing app
  • Add or adjust categories, questions and contents
  • Invited and manage participants
  • Evaluate Freetext questions
  • Create and manage competitions and checks